1. Overview
WheelMark is a local vehicle marketplace app that helps users browse, search, compare, post and manage vehicle ads in Bannu and nearby areas. Buyers can browse listings and contact sellers directly. Sellers may create an account to post vehicle ads, upload vehicle images, manage their ads, edit listings and mark vehicles as sold.
This policy applies to the WheelMark mobile app, related account services, vehicle listing services, support requests and account deletion requests.
2. Data We Collect
The data we collect depends on how you use the app. Buyers can browse listings without creating an account. Sellers need an account to post and manage ads.
2.1 Account and Seller Profile Data
- Name or display name.
- Email address when email login or Google Sign-In is used.
- Phone number.
- Optional WhatsApp number, if provided by the seller.
- City, area or general location selected by the user.
- Seller account type, profile details and account status.
- Authentication identifiers, user ID, login session details and account creation date.
- CNIC or identity verification information, if this field is enabled for seller verification in the app.
2.2 Vehicle Listing Data
- Vehicle title, type, company, model, year, price and description.
- Mileage, fuel type, transmission, condition and registration city.
- Vehicle location such as city or area.
- Vehicle photos uploaded by the seller.
- Listing status, such as active, sold, draft, pending or removed.
- Dates and times related to listing creation, editing and updates.
2.3 Buyer Activity and App Preferences
- Favorite or saved vehicle listings.
- Search, filter and sorting choices used to find vehicles.
- Basic app preference data needed to keep the app working properly.
2.4 Technical and Usage Data
- Device type, operating system, app version and basic diagnostic information.
- IP address, authentication events, security logs and server request information.
- Crash reports or performance logs, if diagnostic tools are enabled.
- Data generated by third-party libraries and services used to operate the app.
2.5 Support, Reports and Deletion Requests
- Information submitted when contacting support.
- Information submitted when reporting a listing, seller or technical issue.
- Information submitted when requesting account or data deletion.
3. How We Use Data
We use data for the following purposes:
- To create and manage seller accounts.
- To allow sellers to post, edit, update, mark sold and manage vehicle ads.
- To show vehicle listings to buyers and help users search and filter vehicles.
- To allow buyers to contact sellers by phone call or WhatsApp.
- To save favorite listings and improve the browsing experience.
- To prevent fraud, spam, fake listings, abuse and unauthorized access.
- To provide customer support and respond to deletion requests.
- To maintain app security, reliability, performance and troubleshooting.
- To comply with legal, regulatory or platform requirements.
4. Public Listings and Contact Details
Vehicle ads are intended to be visible to app users. When a seller publishes a listing, the vehicle information, vehicle images, location area and seller contact options may be shown inside the app so buyers can evaluate the vehicle and contact the seller.
If a seller provides a phone number or WhatsApp number for a vehicle listing, that contact information may be visible or available through call and WhatsApp buttons. Sellers should only provide contact information they are comfortable sharing with potential buyers.
5. Sharing and Service Providers
We do not sell personal information. We only share data when needed to operate the app, provide marketplace features, comply with law or protect users.
5.1 Service Providers
- Supabase: Used for authentication, database, storage, account data, vehicle listing data and uploaded vehicle images.
- Google services: Used for Google Sign-In, Play Store distribution and related platform services where enabled.
- WhatsApp and phone dialer: If a buyer taps WhatsApp or call, the device may open WhatsApp or the phone dialer. Those services process data according to their own policies.
- Diagnostic or security tools: If enabled, they may process crash logs, performance data or security events.
5.2 Other Sharing
- With buyers and sellers, as needed to display listings and enable direct contact.
- With law enforcement, regulators or courts if legally required.
- To protect WheelMark, users, sellers, buyers and the public from fraud, abuse or security threats.
6. Google Play Data Safety Summary
This table is provided to help users understand the main categories of data handled by WheelMark.
| Data Type | Examples | Purpose | Required or Optional | May Be Public? |
|---|---|---|---|---|
| Personal information | Name, email, phone number, optional WhatsApp number, city/area | Account management, seller profile, buyer-seller contact | Required for sellers, optional for buyers who only browse | Seller contact details may be visible in listings |
| Identity or verification data | CNIC or seller verification information, if enabled | Seller verification, fraud prevention and account safety | Only if requested by the app | No |
| Photos and media | Vehicle images uploaded by sellers | Vehicle listing display and marketplace browsing | Required to create complete vehicle ads | Yes, listing photos are public in the app |
| App activity | Favorites, search filters, listing actions | App functionality and user experience | Depends on feature use | No |
| Device and technical data | Device type, app version, IP address, logs, crash data if enabled | Security, diagnostics, performance and troubleshooting | Collected automatically when needed | No |
7. Data Security
We use reasonable technical and organizational measures to protect user data. Data is transmitted over secure connections where supported. Access to backend systems is restricted to authorized personnel and service providers who need access to operate or support the app.
No internet or mobile app service can guarantee complete security. Users should keep their login details safe and avoid sharing sensitive information in public vehicle descriptions or messages.
8. Data Retention
We keep user data only for as long as needed for the purposes described in this policy, including account management, vehicle listing operations, support, fraud prevention, legal compliance and dispute handling.
- Active account data is kept while the seller account remains active.
- Vehicle listings may be kept while active, sold, pending review or needed for recordkeeping.
- Deleted account and listing data may be removed or anonymized, unless retention is required for legal, safety, fraud prevention or dispute reasons.
- Backups may retain limited data for a short period before they are overwritten or deleted through normal backup cycles.
9. User Choices and Rights
Users may:
- Browse vehicle listings without creating a buyer account.
- Update seller profile information from the app where supported.
- Edit or remove vehicle ads from My Ads where supported.
- Remove favorites or saved listings.
- Request access, correction or deletion of personal data by contacting us.
- Stop using optional features such as WhatsApp contact or optional profile fields.
10. Account and Data Deletion
Sellers can request deletion of their account and related personal data. A deletion request may include seller profile data, phone number, optional WhatsApp number, vehicle listings and uploaded vehicle images.
To request deletion, use the account deletion page: https://wheelsmark-delete-account-request.netlify.app/
You may also contact us at: wheelio19@gmail.com
We may need to verify the request before deleting data to protect accounts from unauthorized deletion.
11. Children’s Privacy
WheelMark is not designed for children. The app is intended for users who are old enough to buy, sell or discuss vehicles under applicable local laws. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us so we can review and remove it where appropriate.
12. Third-Party Links and External Apps
The app may open third-party apps or services, such as WhatsApp, the phone dialer, Google Sign-In or external support pages. Those services are not controlled by WheelMark and may have their own privacy practices. Users should review the privacy policies of those services.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the app, services, legal requirements or data practices. When we update the policy, we will change the “Last updated” date above. Continued use of the app after changes means you accept the updated policy.
14. Contact Us
For privacy questions, support, correction requests or deletion requests, contact:
- Developer: Ayeka Digital
- App: WheelsMark
- Email: wheelio19@gmail.com
- Website: https://wheelsmark-delete-account-request.netlify.app/